Onboarding steps for Service Partner:
Part 1: Create and Publish Your Service Ad
1. Create Your Service Ad
- Title & Category: Log in as a service partner, go to Create New Service Ad, enter a clear title (e.g. “In-Person & Online Language Support in Berlin”), then pick the right Category and Sub-category.
- Location: Select Country (or “Online”) and State/Region if applicable.
- Introduction & Tags: Write a brief overview (who you are, what you offer, how you help users) and add 3–8 searchable tags.
2. Define Your Packages (Service Pricing)
- Packages: Build up to three tiers (Basic, Standard, Premium), each with a title, description of deliverables, price, and delivery time.
- Featured Package: Mark one to highlight.
- Extras: Optionally add custom features or add-ons (e.g. “Rush delivery”).
3. Showcase Your Work (Media/Attachments)
- Gallery: Upload up to 3 images (samples, screenshots).
- Downloadables: Tick if you’ll include any files (templates, checklists).
4. Pre-Answer Questions (Common FAQs)
- Add FAQs: Click Add more and enter 3–5 Q&A pairs covering scope, turnaround, communication, and payment terms.
5. Review & Publish
- Preview each tab to ensure accuracy and formatting.
- Click Submit service ad to make your service ad live for users.
Part 2: Managing Bookings and Delivering Services
Step-1: User Books Your Service
- A client clicks Book Me on your live listing and submits a booking.
- You’ll receive a booking notification in your dashboard.
Step-2: Confirm Payment
- In your Orders screen, verify the user’s payment has gone through.
- Click Confirm Payment to officially begin the project.
Step-3: Service Initiation
- Both you and the client get a service start notification.
- You’re now ready to plan and prepare for the appointment.
Step-4: Collaborate & Deliver
- Use the platform messaging tool to:
- Finalize date, time, and location
- Share inspiration or reference looks
- Ask/answer questions
- No need for file uploads unless sharing optional inspiration images.
Step-5: Service Closure
- Mark the booking Completed after service is delivered.
- Encourage the client to leave a rating and feedback to grow your reputation.