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How to find lost items on Trains in Germany #

Losing something on a train in Germany can be stressful, but don’t worry Deutsche Bahn (DB) and local transport services have a well-organized Lost & Found system. Here’s the easiest step-by-step guide that works in all German cities.

Write down important details #

Before doing anything, note:

  • Train number (e.g., ICE 612, RE 2)
  • Departure & arrival stations
  • Date & time of travel
  • Carriage or seat number (if possible)

These details help staff identify your train and your lost item.

Ask at the train station immediately #

  • Go to the DB Information Desk (DB Information / DB Reisezentrum).
  • Staff can radio the train conductor if the train is still nearby.
  • This is the fastest way if you just left the train

Use the official Deutsche Bahn Lost & Found Service #

  • Report your item online here: DB Fundservice
  • Or call the hotline: +49 30 586020909 (daily, 8:00–20:00).
  • DB will search and contact you if your item is found.
  • If found, you can pick it up or have it shipped (a small fee applies).

How to find lost items on Trains in Germany

How to check local transport lost & found services in Germany (if you used S-Bahn, U-Bahn, Bus, or Tram) #

Every city has its own service. Here are the main ones:

If you traveled with both DB and local transport, check both systems.

What happens with found items #

  • Items are usually stored in DB’s central lost property office in Wuppertal or local depots.
  • You will be notified by email or SMS.
  • Pickup is possible at the designated office, or you can pay to have it shipped.

Special cases #

  • Passports, ID cards, and driver’s licenses: Handed to the local police.
  • Bank cards: Usually sent back to your bank.
  • Valuables (laptops, phones): Stored securely; claim quickly.#

If you found this guide useful, feel free to share it with other travelers so they never feel lost after leaving something behind on a train.

Check out our detailed guide on getting home from the airport it will help you navigate your first steps after landing.

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